Attic & Crawl Space Mold Removal

Mold across the bathroom ceiling from a fan that never moved enough air. They cleaned it, but more importantly they upsized and re-ducted the fan so it has not come back in two winters.

Mold remediation

Reply from the technician on the job

Thanks for asking the hard questions about what was safe. It made the scope better. If anything starts to feel damp again, call the office and we will read it for nothing.

Kevin IshidaMold Remediation Specialist

Two companies wanted to tent the entire house and replace everything. They found the real source, a failed shower pan behind the tile, contained one wall, and finished in four days. Clearance report came with photos.

Mold remediation

Reply from the technician on the job

Appreciate it. Containment is the part nobody sees and the reason the rest of the house stays clean. We would rather make one extra visit than have you live with a smell.

Kevin IshidaMold Remediation Specialist

The remediation was thorough and the clearance came back clean. I would have liked a call before the containment came down, since I came home to it gone and no note.

Attic & Crawl Space Mold Removal

Reply from the technician on the job

Thank you for both halves of that review. The work was right, the timing was not, and we took it back to the crew.

Hector VillanuevaSenior Water Technician

Wind drove rain through a bedroom window for a full day and we did not notice the wall was soaked until the paint bubbled. They tarped the roof, dried the cavity, and handled the insurer entirely. It went through without a single pushback.

Storm and flood damage

Reply from the technician on the job

Appreciate the review. Wind-driven rain almost never enters where the stain appears, so the thermal scan earns its keep. We would rather make one extra visit than have you live with a smell.

Danielle OkoroResponse Director · Crew Lead

A Douglas fir limb came through the roof over the living room. They tarped it that night in the rain, cleared the debris, and dried the ceiling before the rebuild. Zero water damage on top of the tree damage.

Storm and flood damage

Reply from the technician on the job

Thank you. Correcting the entry point is the half of the job that keeps it from repeating next November. If anything starts to feel damp again, call the office and we will read it for nothing.

Hector VillanuevaSenior Water Technician

Their truck had the phone number on the side and the tech who answered the phone was the same tech who showed up. That kind of continuity is why I trust them.

Attic & Crawl Space Mold Removal

Reply from the technician on the job

Glad it went the way it should. That is the standard we hold ourselves to every visit. We would rather make one extra visit than have you live with a smell.

Sierra BeaumontContents & Pack-Out Lead

What I appreciated was the honesty. They said one section of drywall was not worth saving and did not try to sell me a full wall replacement when a patch would pass inspection.

Mold remediation

Reply from the technician on the job

Thanks for asking the hard questions about what was safe. It made the scope better. Call any hour if something changes — someone always answers.

Kevin IshidaMold Remediation Specialist

Second time we have used them, first was a burst pipe, then a mold job at our rental. Same standard both times, which tells you it is the company and not one good crew.

Attic & Crawl Space Mold Removal

Reply from the technician on the job

Thank you — passing this on to the two techs who were on site. Call any hour if something changes — someone always answers.

Semisi TuilagiProject Manager · Reconstruction

Their report was written so my landlord could not argue. Moisture readings, photos, clear language, dates. The deposit question ended the day they sent it.

Mold remediation

Reply from the technician on the job

Thank you. Removing less material than another quote is only right when the readings support it. If a neighbour ends up with the same problem, we are only a few minutes away.

Kevin IshidaMold Remediation Specialist

I have asthma and was nervous about the dust. The crew taped the doorway, ran the scrubber, and cleaned the hallway when they left. No symptoms the entire week.

Mold remediation

Reply from the technician on the job

Glad the clearance came back first time. That is the whole point of doing containment properly. If anything starts to feel damp again, call the office and we will read it for nothing.

Kevin IshidaMold Remediation Specialist

Half my closet wall was wet behind a dresser I had not moved in years. They caught it, treated it, and told me exactly which wall to keep an eye on from now on.

Mold remediation

Reply from the technician on the job

Thank you. Growth is always a moisture problem first, so we treat the source before the surface. Call any hour if something changes — someone always answers.

Kevin IshidaMold Remediation Specialist

Their office called twice a day during drying to tell us what was happening next. Nobody in this industry does that in my experience.

Attic & Crawl Space Mold Removal

Reply from the technician on the job

Appreciate the review. Calls at that hour are why we staff dispatch around the clock. Happy to come back and check the work, no charge.

Hector VillanuevaSenior Water Technician