BeforeUpstairs bathroom leak collapsed a garage ceiling
Kent · Water Damage
A shower pan leak soaked the ceiling until it let go. Debris cleared, joists dried, new drywall and paint.
7 days on site$0 beyond deductible
24/7 · 365 · 30-minute response
A live dispatcher answers 24/7
425 390 59114.9(1,284)Free estimate
99.9% of the insurance claims we document are approved
Extraction, structural drying and moisture verification that stops a leak before it becomes mold.
- IICRC Certified FirmWRT · ASD · AMRT · FSRT
- Licensed & InsuredWA #SEATARS812KD · $2M
- 99.9% Claims ApprovedBilled straight to your carrier
- 30-Minute Response24/7 · 365 live dispatch
- Background-CheckedBadged, uniformed crews
- Free InspectionWritten scope · no obligation
Most water damage in Puget Sound is not dramatic. It is a supply line that drips inside a cabinet for three weeks, a shower pan that weeps under tile, or a window that lets wind-driven rain into a wall cavity every November. By the time a ceiling stains, the framing behind it has usually been wet long enough to need more than a fan.
Our job is to make the invisible visible. Thermal imaging finds the wet cavities a visual inspection misses, pin meters put a number on how wet the material actually is, and daily logs show the structure dropping toward dry against a control reading from an unaffected room. When those numbers match, the job is finished. Not before.
30 minon site, any hour
99.9%claims approved
$0beyond deductible
What water damage restoration includes
One written scope, one crew, one point of contact from the first call to the final walkthrough.
- Emergency water extraction with truck-mounted units
- Thermal imaging and pin-type moisture mapping before and after
- Industrial air movers and LGR dehumidifiers, monitored daily
- Antimicrobial treatment on every affected cavity
- Direct insurance billing and adjuster coordination
- Dry standard verified in writing before we demobilise
How the job runs, step by step
The same sequence on every loss, from a single wet room to a whole floor.
- 1
Call and dispatch
A live dispatcher logs your address, starts a truck and stays on the line to walk you through shutoff.
- 2
Assess and contain
We map the water with thermal imaging, find the source, and set containment so the loss stops spreading.
- 3
Extract and dry
Standing water comes out first, then we place drying equipment sized to the cubic footage of the affected area.
- 4
Monitor and verify
Moisture readings are logged every day until the structure matches a dry standard from an unaffected control room.
- 5
Repair and restore
Drywall, trim, paint and flooring are rebuilt by the same company so nobody points fingers later.
Real jobs · drag to compare
Water Damage Restoration: real water damage restoration jobs, before and after
Drag the handle on any photo. These are our own projects across King, Snohomish, Pierce and Skagit counties, with the days on site and what the homeowner paid out of pocket.
Before
BeforeWasher hose burst in a laundry room
Bridle Trails, Bellevue · Water Damage
A split inlet hose emptied across the vinyl floor. Extraction the same hour, baseboard removal, drying and new flooring.
6 days on site$0 beyond deductible
BeforeIce dam drip stains across a hallway ceiling
Issaquah · Water Damage
An ice dam backed water under the shingles. Insulation removed, attic dried, ceiling patched and repainted.
6 days on site$0 beyond deductible
BeforeTank failure flooded a Marysville laundry
Marysville · Water Damage
The water heater let go onto the concrete floor and soaked stored goods. Pumped, extracted, disinfected and dried.
5 days on site$0 beyond deductible
BeforeSupply line flood on a kitchen tile floor
Auburn · Water Damage
Water spread under the tile and into the cabinet base. Extraction, cabinet repair, drying and regrouting.
7 days on site$0 beyond deductible
BeforeDriving rain pushed water through a bedroom window
Federal Way · Water Damage
Wind-driven rain breached the window flashing. Wall cavity dried, drywall and paint restored, exterior sealed.
5 days on site$0 beyond deductible
BeforeWater heater failure across a living room
Silver Lake, Everett · Water Damage
Forty gallons crossed the carpet and baseboards. Weighted extraction, pad replacement, structural drying and new carpet.
10 days on site$0 beyond deductible
BeforeDishwasher flood in a small apartment kitchen
Burien · Water Damage
Water ran under the worn vinyl and into the cabinet base. Dried, cabinet repaired and sheet vinyl replaced.
5 days on site$0 beyond deductible
BeforeRefrigerator line ruined a laminate main floor
Kirkland · Water Damage
A pinhole in the fridge line cupped the laminate. The floor came up, the subfloor dried and identical laminate went back down.
8 days on site$0 beyond deductible
See all 50 documented projects
Every project is our own work, photographed on site and approved by the homeowner.
Verified customer reviews
Water Damage Restoration reviews from Puget Sound homeowners
Every review below is tied to a completed job. Where a customer raised a problem, the technician who ran the work answered it himself.
4.9
28 reviews on this page
- 525
- 43
- 30
- 20
- 10
- Reply rate
- 100% answered by the technician who ran the job
- Verification
- Every review is tied to a completed water damage restoration job
We do not delete the four-star reviews. If a job fell short, the reply below it says what we did about it.
Oct 2026
They found coverage the first adjuster had missed: the pack-out, the storage and the rebuild line. That alone was over four thousand dollars.
TITessa IversonPuyallup, Pierce County
Insurance claim
Reply from the technician on the job
Thank you. A complete file on day one is why adjusters move quickly on these. If a neighbour ends up with the same problem, we are only a few minutes away.
Danielle OkoroResponse Director · Crew Lead
Oct 2026
Billed the carrier directly, so we never fronted five figures. That is the part nobody tells you about restoration until you are standing in a wet house.
HOHugo OkaforMill Creek, Snohomish County
Insurance claim
Reply from the technician on the job
Thanks for the note. Meeting the adjuster on site does most of the work in a disputed scope. If anything starts to feel damp again, call the office and we will read it for nothing.
Danielle OkoroResponse Director · Crew Lead
Oct 2026
Honest about what would not be covered instead of promising everything. I trusted the invoice because of that conversation.
CPCole PetrovAuburn, King County
Insurance claim
Reply from the technician on the job
Appreciate it. We would rather explain what is not covered than surprise you at the invoice. Call any hour if something changes — someone always answers.
Danielle OkoroResponse Director · Crew Lead
Aug 2026
The scope was itemised line by line so I could read exactly what was being charged and why. Every other estimate we received was one number with no detail.
KPKendra PearceMarysville, Snohomish County
Insurance claim
Reply from the technician on the job
Appreciate it. We would rather explain what is not covered than surprise you at the invoice. We would rather make one extra visit than have you live with a smell.
Danielle OkoroResponse Director · Crew Lead
Jul 2026
They did a good job and I would recommend them, with one caveat: the last day of cleanup left drywall dust through the hallway that I ended up vacuuming myself.
MWMegan WallaceBurlington, Skagit County
Water Damage Restoration
Reply from the technician on the job
Thank you for both halves of that review. The work was right, the timing was not, and we took it back to the crew.
Sierra BeaumontContents & Pack-Out Lead
Jun 2026
Their scope was the only estimate that explained every line item. Everything else we got was a lump sum with a number that felt made up. It went to the carrier and came back approved.
WXWesley XuMonroe, Snohomish County
Water damage restoration
Reply from the technician on the job
Thank you. Extraction gets the water you can see; the drying is what saves the floor. Credit goes to the whole crew on that one, and I will tell them.
Hector VillanuevaSenior Water Technician
Jun 2026
Their documentation did the work. Photos of the cause on day one, moisture maps with numbers, daily logs. Our adjuster approved the full scope without a single revision and we paid the deductible.
MDMarcus DuarteBurien, King County
Insurance claim
Reply from the technician on the job
Thank you. A complete file on day one is why adjusters move quickly on these. If anything starts to feel damp again, call the office and we will read it for nothing.
Danielle OkoroResponse Director · Crew Lead
Jun 2026
Our condo lost a supply line in the unit above us. Their crew dealt with the building manager, the HOA and our insurer in the same week, which is more than our own strata did.
DLDana LindqvistRedmond, King County
Water damage restoration
Reply from the technician on the job
Thank you for the detailed note. Readings against a known-dry room are how we call a job finished. We would rather make one extra visit than have you live with a smell.
Danielle OkoroResponse Director · Crew Lead
May 2026
I called three companies. Two wanted to book me in next week. SeaTacRestore had a stocked truck at the curb in under half an hour, and it was real drying equipment, not a shop vac and a fan.
MFMiguel FontaineLa Conner, Skagit County
Water damage restoration
Reply from the technician on the job
Thanks for calling us that late — those are the calls where an hour changes the outcome. Call any hour if something changes — someone always answers.
Hector VillanuevaSenior Water Technician
Apr 2026
The work itself was excellent — the drying, the rebuild, the finish. What cost them a star is that the crew arrived five hours after the window I was given, with no call. Once they were there, everything else was right.
ATAditi TakahashiKirkland, King County
Water Damage Restoration
Reply from the technician on the job
Fair score. The dust on the last day should not have been left for you to clean up.
Hector VillanuevaSenior Water Technician
Apr 2026
Basement took on water during the November storms. They pumped it, set up drying, and came back every day for a week including Thanksgiving morning. I did not expect that on a holiday.
BEBianca EriksenMarysville, Snohomish County
Water damage restoration
Reply from the technician on the job
Glad we got to it early. Timing is the whole job with a supply line. It is easy to be honest about a scope when the homeowner asks good questions, and you did.
Danielle OkoroResponse Director · Crew Lead
Mar 2026
An unnoticed leak under the vanity had been going for weeks. They found it, stopped it, and were honest that a section of the wall was not worth saving. Straight answer, no upsell.
MMMarcus MoreauBurien, King County
Water damage restoration
Reply from the technician on the job
Thank you. Extraction gets the water you can see; the drying is what saves the floor. Call any hour if something changes — someone always answers.
Hector VillanuevaSenior Water Technician
Showing 12 of 28 reviews for this area
Do not wait for a stain
Signs you need water damage restoration now
A stain that grows
Ceiling or wall stains that darken after rain mean water is still entering, not that something old is bleeding through.
Cupped or crowning floors
Hardwood edges lifting usually points to moisture under the boards, often from a slow appliance leak.
A musty smell in one room
One room that smells different from the rest of the house is the single most reliable sign of hidden moisture.
Paint bubbling or peeling
Paint releases when the substrate behind it is wet. A bubble on a wall or ceiling is a cavity holding water.
A jump in the water bill
A silent toilet or a pinhole in a supply line can add hundreds of gallons a month without a single visible drip.
Free inspection · written scope
What we check before we quote a number
- 1
Source and category
Clean supply water, grey appliance water and contaminated groundwater are dried and handled differently. The category drives the scope.
- 2
Thermal and pin meter map
Every affected room is scanned and mapped, including the wall behind the wet floor and the ceiling below it.
- 3
Cavity inspection
Where a wall reads high we open it. Trapped water in a closed cavity means mold in 48 to 72 hours.
- 4
Contents triage
Furniture, textiles and documents are sorted for drying in place, cleaning, pack-out or replacement, and photographed either way.
Real Puget Sound ranges
What it costs
One room, extraction and drying
$1,200 – $2,800
Most claims of this size are fully covered beyond the deductible.
Two or three rooms with a flood cut
$3,000 – $6,500
Includes drywall removal, cavity drying and reconstruction.
Whole floor with cabinetry and flooring
$7,000 – $18,000
Rebuild-heavy jobs depend on finish grade and cabinet replacement.
Category 3 contaminated water
$4,000 – $12,000
Containment, PPE and disposal add cost, but they are not optional.
Ranges are what these jobs actually invoice at in King, Snohomish, Pierce and Skagit counties. On a covered claim the carrier pays the scope and you pay your deductible.
What happens, and when
How long it takes
On site and stabilised
Within 30 minutes
Extraction complete
Same visit
Structure dry to standard
3 – 5 days typical
Repairs and paint
1 – 2 weeks after drying
Drying is measured, not guessed. We do not remove equipment until the readings match a dry reference material in an unaffected room — even when that means an extra day.
The technical part
Why the first 24 hours change the price
Water does not stop at the room it landed in. It travels down a joist to the ceiling below, wicks up drywall paper, soaks the bottom plate and climbs insulation. In the first day it is a drying job. After three days it is a demolition job, and after a week it is a mold remediation with a rebuild attached.
The practical difference for a homeowner is the flood cut. Catch a loss within a day and we can often dry the baseboard line in place. Miss that window and the drywall has to come out to the height the water reached, because paper-faced drywall that has been saturated does not return to a clean, paint-ready condition.
The technical part
What your insurance will ask for
Adjusters approve documented losses, not opinions. The package we build on day one has photographs of the cause, a moisture map with readings by room, a written scope in industry-standard line-item format, and daily drying logs signed and dated. It is the same information a carrier needs to close a claim quickly.
We bill the carrier directly on covered work, so you are not asked to front the mitigation cost and wait for reimbursement. Anything not covered is explained in writing before it is performed, which is the part of this industry that most reliably goes wrong.
Related restoration services
Emergency Water Extraction
Truck-mounted extraction for burst pipes, failed supply lines and appliance floods — 24 hours a day.
DetailsMold Remediation
Containment, HEPA filtration and source correction — we remove the moisture, not just the stain.
DetailsFire & Smoke Damage
Board-up, soot removal, odour neutralisation and full rebuild — one team from the first night.
DetailsWhy Water Damage Restoration calls us first
30 min
Typical arrival for water damage restoration
4.9★
Average rating, 1,284 reviews
99.9%
Claims we write, approved
12k+
Puget Sound homes restored
- IICRC certified firm · WRT · ASD · AMRT · FSRT
- WA Contractor #SEATARS812KD
- Background-checked, badged crews
Every water damage restoration call reaches a live Puget Sound dispatcher. If we are past 30 minutes, the emergency response is free.
425 390 591124/7/365 · live dispatcher
31 cities · 193 neighborhoods · 30 minutes or less on site
Water Damage Restoration across four counties, day or night
Our crews run water damage restoration out of a stocked Bellevue yard, with response times between 18 and 30 minutes across the metro and under 45 minutes at the edges of Skagit County.
Straight answers
Water Damage Restoration: the questions we answer most
If your question is not here, call and ask it. A live dispatcher answers, not a form.
How long does water damage restoration take?
Most single-room losses are dry in three to five days, with repairs following within a week or two. A whole-floor loss with cabinetry and flooring typically runs two to three weeks of drying plus the rebuild.
Will my insurance cover it?
Sudden and accidental water losses, such as a burst pipe, failed appliance line or storm intrusion, are typically covered. Long-term seepage your policy calls maintenance usually is not. We read the policy with you before work starts.
Do I have to move out?
Rarely. Containment and air scrubbers let most families stay during drying. We recommend relocating during category 3 sewage work, or when the heat and power are off.
Can I just run a fan and a dehumidifier?
Consumer units cannot move enough air through a wet cavity. Without air movement inside the wall, the surface dries and the framing stays wet, which is exactly the condition mold needs.
It does not matter what time it is
Call. A truck starts moving before you hang up.
One phone call reaches a live Puget Sound dispatcher, any hour of any day of the year. We log the loss, stage the crew, and stay on the line while you shut the water off. Thirty minutes later somebody is at your door with equipment.
425 390 591124/7/365 · live dispatcher · 30-min response
99.9% insurance claims approvedFree inspection · no obligation1915 140th Ave NE #1699, Bellevue, WA 98005