A live dispatcher, never a call center
When you call 425 390 5911 a Puget Sound–based dispatcher picks up and starts a truck while you are still on the phone.
24/7 · 365 · 30-minute responseLocally owned in Bellevue since 2009
A live dispatcher answers 24/7
425 390 59114.9(1,284)Free estimate
99.9% of the insurance claims we document are approved
Most restoration companies are a call centre and a franchise map. We are one yard in Bellevue, twelve stocked trucks, and a crew that lives in the same counties it dries out.
- IICRC Certified FirmWRT · ASD · AMRT · FSRT
- Licensed & InsuredWA #SEATARS812KD · $2M
- 99.9% Claims ApprovedBilled straight to your carrier
- 30-Minute Response24/7 · 365 live dispatch
- Background-CheckedBadged, uniformed crews
- Free InspectionWritten scope · no obligation
Started with one truck and a promise about 30 minutes.
In 2009 our founders were a water technician and a project manager working for a national franchise. They kept watching the same thing happen: a homeowner called at midnight, reached a call centre three states away, and got a crew the following afternoon — after the drywall had already wicked water up to the ceiling.
The rest of the industry treats response time as a marketing line. We treated it as the operational constraint everything else is designed around: trucks pre-loaded at the end of every shift, staged around the region instead of parked at the yard, and dispatchers who are trained technicians rather than script readers.
Sixteen years later that promise is still the first thing on our homepage, and it is still the number we are measured on internally every single week.
30min
On-site response target
99.9%
Insurance claims approved
24/7
Live dispatcher, 365 days
12k+
Puget Sound homes restored
Our yard
1915 140th Ave NE #1699, Bellevue, WA 98005 — twelve trucks, a contents warehouse and the drying equipment that stages every county we serve.
Six things we do differently, none of them clever.
We stay until it is dry
Extraction takes an afternoon. Drying takes days. Our crews return every single day to log moisture readings until the structure tests dry.
One team from emergency to rebuild
No juggling three contractors. We hold the water, mold, fire and reconstruction scope under one license and one project manager.
Documentation your adjuster will accept
Photo-documented moisture maps, thermal imaging, daily drying logs and an itemised Xactimate estimate delivered the day we finish.
Local, licensed and insured
A Bellevue-based company with WA Contractor #SEATARS812KD, IICRC-certified technicians, and $2M liability coverage on every job.
We work with 40+ carriers
We are a preferred vendor for regional and national carriers and we speak fluent insurance, so you never have to interpret a scope of loss.
Danielle Okoro
Response Director · Crew Lead
Hector Villanueva
Senior Water Technician
Kevin Ishida
Mold Remediation Specialist
It does not matter what time it is
Call. A truck starts moving before you hang up.
One phone call reaches a live Puget Sound dispatcher, any hour of any day of the year. We log the loss, stage the crew, and stay on the line while you shut the water off. Thirty minutes later somebody is at your door with equipment.
425 390 591124/7/365 · live dispatcher · 30-min response
99.9% insurance claims approvedFree inspection · no obligation1915 140th Ave NE #1699, Bellevue, WA 98005